Emergency HIV prevention from a clinic in Shibuya, Tokyo: PEP (post-exposure prophylaxis)

72 hours If you are within that window, there is still time.

Request HIV PEP online, 24 hours a day (doctor consultations daily 9:00–23:00).
Usually arrives in about 1–2 days.

¥66,000 (tax included) / 4-item test kit, 28-day PEP supply, and shipping included
Set with follow-up test: ¥69,800 (tax included) / 4-item test kit, 28-day PEP supply, 1-month follow-up test kit, and shipping included
Initial and follow-up consultation fees: ¥0. Optional same-day delivery (limited areas) is an additional ¥5,000 (tax included)
You can consult us using a nickname. Your name and address are required for delivery
Shipped after payment is confirmed. Delivery usually takes about 1–2 days after shipping (may vary by region and shipping conditions)

Chat on LINE (24 hours) See how delivery works

You are welcome to contact us just to ask questions. A doctor will decide whether you need PEP.

**Dr. Shota Tsuru, Kaguya Clinic** Board-certified Emergency Physician (Japanese Association for Acute Medicine) / Kaguya Clinic (Shibuya, Tokyo)

PEP must be started within 72 hours.

If you may have been exposed to HIV, starting PEP within 72 hours can lower your risk of infection.

PEP must be started no later than 72 hours after the exposure
Once started, it must be taken continuously for 28 days

When to contact us

PEP needs to be started as soon as possible, and no later than 72 hours after the exposure.
Because delivery takes about 1–2 days, please contact us as soon as possible, ideally within 24 hours of the exposure.

Because of the 72-hour limit, a system that minimizes the time from consultation to examination, prescription, and delivery is essential. With online consultations, we ship promptly once your consultation and prescription are complete and payment has been confirmed.

0 hours 72 hours After 72 hours

The medications prescribed for PEP are anti-HIV drugs used worldwide to treat HIV. The WHO (World Health Organization) also recommends PEP as a method of emergency prevention.

4 ways we help you start within 72 hours

Open 24 hours, 365 days a year

We accept consultations on LINE at night, early in the morning, and on holidays (doctor consultations daily 9:00–23:00).
Prescribed by doctors familiar with PEP

Doctors experienced in treating infectious diseases decide on a safe prescription.
Usually delivered in about 1–2 days after your consultation

No clinic visits needed. We ship after your consultation and prescription, once payment has been confirmed. Delivery usually takes about 1–2 days after shipping. Timing may vary depending on your region, the time your request is received, weather, and traffic conditions.
Consult with a nickname

You can consult us using a nickname. Your name and address are required for delivery.

Even at night, you can consult us on LINE.

Within the limited 72-hour window, I will do everything I can as a doctor to help you make the best choice available to you right now. First, stay calm and contact us on LINE.

Physician, Kaguya Clinic

Shota Tsuru

Board-certified Emergency Physician, Japanese Association for Acute Medicine
Board-certified Intensivist, Japanese Society of Intensive Care Medicine
Clinical Training Supervising Physician
American Heart Association (AHA) ACLS-EP Provider

Graduated from Fukuoka University School of Medicine. Has extensive clinical experience in emergency and critical care medicine and now practices outpatient care at a clinic. Also serves as a medical reviewer for health information on HIV, STIs, and related topics.

Kaguya ClinicNikko Palace Nampeidai 303, 2-8 Nampeidai-cho, Shibuya-ku, Tokyo

Common situations where PEP may apply

A condom broke or slipped off
You had sex without a condom
You found out your partner has HIV
You were sexually assaulted
Needlestick injury (healthcare workers)
Sharing needles or a needle-related accident
Any other activity that may have exposed you to infection or that worries you

Even if your situation is not listed above, please contact us on LINE first.
A doctor will listen to you and decide whether you need PEP.

Pricing

This is the total price, including medication, test kit, and shipping. Optional same-day delivery (limited areas) is available for an additional ¥5,000 (tax included) (¥74,800 in total for the set with follow-up test).

PEP prescription (28 days)Tax included. Includes 4-item test kit (for testing before you start) ¥66,000

Set with follow-up testTax included. 4-item test kit (before starting), 28-day PEP supply, 1-month follow-up kit ¥69,800

Initial and follow-up consultation fees ¥0

Same-day delivery (limited areas, optional) ¥5,000 (tax included)

This is self-pay treatment and is not covered by insurance. Credit card payment only. Installment payments are available.
Same-day delivery may not be available depending on the time your request is received and shipping conditions.

Important precautions when taking PEP

PEP is a medication to prevent HIV infection. It must always be taken based on a doctor's assessment.

Possible side effects

Nausea, stomach discomfort
Headache, fatigue
Diarrhea, sleep problems

Rules you must follow

You must take it once a day for 28 consecutive days. Do not stop taking it on your own
Testing before you start PEP can be done at home with the included 4-item test kit (cost included). A doctor reviews your results
Consult your doctor in advance about ongoing side effects, travel abroad, or taking other medications
PEP does not prevent sexually transmitted infections other than HIV (such as chlamydia)

After your consultation, usually delivered in about 1–2 days

We ship after your consultation and prescription, once payment has been confirmed. Delivery usually takes about 1–2 days after shipping. Timing may vary depending on your region, the time your request is received, weather, and traffic conditions.

1

Message us on LINE

Open 24 hours. Tell us about your situation
2

Online consultation

A doctor conducts a medical interview by video call
3

Payment and shipping arrangements

Credit card payment only
4

Usually delivered in about 1–2 days

Shipped after payment is confirmed. May vary by region and shipping conditions

Delivery area

Tohoku (Iwate, Miyagi, Fukushima, Yamagata)
Kanto (Tokyo, Kanagawa, Saitama, Chiba, Ibaraki, Tochigi, Gunma)
Koshinetsu (Yamanashi, Nagano, Niigata)
Hokuriku (Toyama, Ishikawa, Fukui)
Tokai (Aichi, Shizuoka, Gifu, Mie)
Kansai (Osaka, Kyoto, Hyogo, Shiga, Nara)

*Remote islands are excluded. Whether we can accept your request depends on the delivery address, the time your request is received, and delivery conditions that day. We will confirm and let you know.

Delivered in plain packaging.
Nothing on the box or shipping label reveals what is inside.

Frequently asked questions

After 72 hours, the preventive effect of PEP drops sharply, but other options are still available afterward (such as rapid antibody testing and treatment for your partner). Please contact us on LINE first.
We ship after your consultation and prescription, once payment has been confirmed. Delivery usually takes about 1–2 days after shipping. Timing may vary depending on your region, the time your request is received, weather, and traffic conditions.
Normally, no. The total includes a 28-day supply of medication, the 4-item test kit (for testing before you start), and shipping, and initial and follow-up consultation fees are ¥0. Only if you request same-day delivery (limited areas) is there an additional charge of ¥5,000 (tax included). Same-day delivery may not be available depending on the time your request is received and shipping conditions. The set with follow-up test (¥69,800, tax included) also includes shipping; with same-day delivery, the total is ¥74,800 (tax included).
Yes. You can consult and book using a nickname. At your first consultation, however, we will check a photo ID in line with the guidelines for online medical care. Your name and address are required for delivery of your medication.
The doctor will ask about the circumstances of the exposure, any medications you currently take, your medical history, allergies, and similar matters.
As a rule, you need to keep taking it for the full 28 days. If side effects or other issues make it difficult to continue, be sure to consult your doctor.

If more than 72 hours have passedSee our at-home HIV test kit →

Please contact us as soon as possible. Every minute matters.

If you are within 72 hours, there is still time.
We accept messages on LINE 24 hours a day (doctor consultations daily 9:00–23:00).

Chat on LINE now

You are welcome to contact us just to ask questions.